Privacy Policy

This Privacy Policy

This Privacy Policy governs the manner in which Zikraa Labs (the parent organisation behind Zikraa App; “we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the Zikraa mobile application (the “App”). This Privacy Policy applies to the App and all services offered by Zikraa.

1. Information We Collect:

We may collect personal and non-personal information from you when you use our App. Personal information may include but is not limited to your name, email address, phone number, and other identifying data. Non-personal information may include technical details such as your device type, operating system, and usage statistics.

2. How We Use Collected Information:

We may use the information we collect for the following purposes:

  • To personalise your experience: We may use your information to provide a customised experience based on your preferences and interactions with the App.
  • To improve our services: Your feedback and usage patterns help us enhance and optimise the App to better serve your needs.
  • To send periodic emails: We may use your email address to respond to your inquiries, questions, and/or other requests.

3. How We Protect Your Information:

We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our App.

4. Sharing Your Personal Information:

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding our users with our business partners, trusted affiliates, and advertisers. Under circumstances where we are obliged by the law of the land, we may share set of information with Government agencies only.

5. Third-Party Services:

We may use third-party service providers to help us operate and maintain the App or assist us in analysing how our App is used. These third parties have access to your personal information solely to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Changes to this Privacy Policy:

Zikraa has the discretion to update this Privacy Policy at any time. We encourage users to check this page regularly for any changes. Your continued use of the App after any modifications signify your acceptance of these changes.

7. Your Acceptance of These Terms:

By using the Zikraa App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.

8. Contact Us:

If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please write to us at contact@zikraalabs.com.